Shipping policy

Shipping Policy

Cryomart – A mart of Everything

At Cryomart, we aim to deliver your orders quickly, safely, and efficiently. This Shipping Policy outlines how we handle shipping, delivery, and related services.

1. Shipping Methods Available

We offer multiple shipping options depending on your location and product availability, including:

  • Standard Shipping
  • Express Shipping (if available at checkout)

Shipping options will be displayed during checkout.

2. Order Processing Time

  • All orders are processed within 24 hours after confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.
  • In case of high order volume, processing may be slightly delayed.

3. Delivery Timeframes

  • Standard Shipping: 3 to 5 BUSSINESS DAYS 

Delivery timelines are estimates and may vary based on your location and external factors.

4. Shipping Costs

  • Shipping charges are calculated at checkout based on your location and selected shipping method.
  • Standard shipping cost: FREE
  • Free shipping may be available on selected products or promotional offers.

5. Tracking Information

  • Once your order is shipped, you will receive a confirmation email/SMS with tracking details.
  • You can track your order using the provided tracking link.

If you do not receive tracking information, please contact us at support@cryomart.in.

6. Delivery Issues and Delays

While we strive to deliver your orders on time, delays may occur due to:

  • Weather conditions
  • Courier service disruptions
  • Incorrect or incomplete address details
  • Unexpected logistical issues

Cryomart is not liable for delays caused by external factors, but we will assist you in resolving any delivery issues.

7. International Shipping

  • International shipping may be available on selected products and locations.
  • Delivery timelines for international orders: 7 to 10 BUSSINESS DAYS
  • Additional customs duties, taxes, or import fees may apply and are the responsibility of the customer.

8. Contact Information

For any shipping-related queries or concerns, please contact us:

Cryomart
Punjab, Gurdaspur, Dakoha
Pincode: 143514
Email: support@cryomart.in

We are committed to ensuring a smooth and reliable delivery experience for all our customers. Thank you for shopping with Cryomart!